FAQs

When will I receive my order?

As our items are handmade in small quantities, please allow 5-10 business days for your order to be shipped.

How do I track my order?

Once your order has been fulfilled and is ready to ship, you will receive an email notification with your tracking number.

How can I contact you?

For all enquiries, please send us an email at info@lervene.com.

What do I do if I put the wrong delivery address?

You are responsible for your order if you add the wrong delivery address. Please email us immediately if you enter an incorrect address. We will update your order if it has not been dispatched.

Please note we are not responsible for lost or damaged items during shipping.